For Better or For Worse: How Workforce Management Changed in 2012

Adoption: Paper/manual use increased from 2011 to 2012 Companies using these processes are 284% more likely to report 100%+ turnover than those using talent management systems

Efficiency: Companies using an online talent management system are 36% more satisfied with day-to-day task efficiency

Recruitment: In 2012, social media and word of mouth recruiting increased and online job boards, walk-ins, and company-property and print ads decreased

Applicant Quality: Nine out of 10 companies using a talent management system are satisfied with applicant quality—making them 57% happier with candidates than paper/manual users.

Training: Compared to last year, businesses are 15% less likely to use paper-based processes, like handbooks and guides, and 115% less likely to require personal instruction from managers.